Welcome to the Retail Website!


New Funding Authorization Process

Effective 5/9/22

Questions regarding the updated process can be directed to [email protected]

The goal of this new process is to save time for the borrower, LO and funding team at closing by streamlining the process when no PTF's are needed at closing.  If All PTF's are cleared prior to the closing package being delivered to the Title Company, then there will not be a funding authorization required.  The PTF's that must be cleared are: PTF UW and PTF Compliance  

Use these resources to understand this process further:

PTF Conditions Defined

Funding Requirements - No PTF's

Funding Requirements - Auth Required

Funding Requirements - Portfolio/Construction

Important Emails

Computer Issues

[email protected]

Help Desk/Support

[email protected]

Lock Desk/Secondary Questions

[email protected]

Compliance Condition Questions

[email protected]

Underwriting Questions

[email protected]

Closing Department

[email protected]

Denials

[email protected]

Rush requests

[email protected]

Wet-signed Disclosures & Product Changes

[email protected]