Welcome to the Retail Website!
Loan Officer Work Flows
How to request a MBOT PW Reset
Importing and Registering a loan in MBOT
Understanding MBOT Navigation Panel and URLA Entry-review
How to price a loan without locking
How to Upload Prequal Letter and Process
How to order Credit and Run AUS
ATR QM Training - LO - Processing
Loan Officer Disclosure Procedure
How to set up MBOT for buydowns
Next Steps After Disclosures have been sent out
How to view the conditional approval
Understanding the Loan Status - Retail
Tips for Smooth and Fast Closings
Ordering a Mortgage Only Credit Report for IRRRL
How to Setup MBOT for Split MI
Important Emails
Computer Issues
ITHelpDesk@flanaganstatebank.com
Help Desk/Support
mtgsupportcenter@flanaganstatebank.com
Lock Desk/Secondary Questions
lockdesk@flanaganstatebank.com
Compliance Condition Questions
complianceconditions@flanaganstatebank.com
Underwriting Questions
underwriting@flanaganstatebank.com
Closing Department
mtgsupportcenter@flanaganstatebank.com
Denials
Rush requests
Wet-signed Disclosures & Product Changes